Fleet lockouts
We assist authorized drivers when keys are locked inside an eligible fleet vehicle. We confirm fleet authorization, vehicle information and the driver contact, then address permitted vehicle access concerns with care.
FLEET ASSISTANCE
Keep drivers supported and vehicles moving.
Our roadside assistance team provides direct support to businesses managing service vehicles and operating fleets.
Call (205) 734-2982DIRECT SERVICE
We do the work. We own the result.
When you call Lock & Road, you reach a service company ready to understand your needs and provide our own approved work. We are licensed, bonded, and insured. We value dependable workmanship, transparent expectations and an accountable service experience.
SERVICE CAPABILITIES
What our team can do
Tire and wheel concerns
We provide suitable roadside tire changes and help address wheel problems affecting a working vehicle. We assess roadside tire and wheel conditions, vehicle position and the available spare to determine the appropriate on site work.
Battery assistance
We provide jump starts and practical help for vehicles that will not start because of a battery issue. We support drivers dealing with discharged batteries, explain the limits of a jump start and communicate the result clearly.
Fuel assistance
We support qualifying vehicles stranded because of an empty fuel tank within our roadside service area. We confirm the fuel type and vehicle location before supplying fuel assistance and clearly explain any applicable fuel cost.
Unit specific response
We use the unit identifier, vehicle type and location you provide to understand the service need. We use the unit number and vehicle details you provide to make sure the service concerns the correct fleet vehicle and contact.
Fleet communication
We keep the authorized fleet contact informed about the work, changes and service completion. We explain what was requested, the work completed and any follow up concern so your business can keep accurate internal records.
Service coverage
Fleet roadside assistance follows the same Birmingham centered 100 mile roadside radius.
Explore our coverage mapWhat to have ready
Share the unit number, driver contact, vehicle location and details about the immediate problem.
See common questionsPRICING WITH NO MILEAGE SURPRISES
The first 25 miles are included.
Your quoted service price includes the first 25 miles of travel from our Birmingham headquarters. When your service location is more than 25 miles from headquarters, we add $2 for each additional mile beyond the first 25. We explain the travel distance and any additional mileage charge before you approve the work.
25 milesIncluded in your quoted service price
+
$2 / mileFor each additional mile beyond 25