For roadside service
Share the vehicle location, make, model and what has left you stranded. Tell us about nearby traffic, passengers or safety concerns.
CONTACT LOCK & ROAD
You have a problem. We have a team ready to listen.
Call us directly, tell us what needs attention and speak with our company about the work. Our team is ready to talk through the work directly.
TALK DIRECTLY WITH OUR TEAM
Call (205) 734-2982
Whether you need roadside help, property service or work at a business location, we start by listening. We ask the right questions, explain how we can help and move toward a clear plan.
Call (205) 734-2982OUR HOME BASEBirmingham, Alabama
ROADSIDE COVERAGE100 miles around Birmingham
RESIDENTIAL & COMMERCIALNortheast & Southeast United States
OUR COMPANYWe are licensed, bonded, and insured.
PRICING WITH NO MILEAGE SURPRISES
The first 25 miles are included.
Your quoted service price includes the first 25 miles of travel from our Birmingham headquarters. When your service location is more than 25 miles from headquarters, we add $2 for each additional mile beyond the first 25. We explain the travel distance and any additional mileage charge before you approve the work.
25 milesIncluded in your quoted service price
+
$2 / mileFor each additional mile beyond 25
SIX CLEAR STEPS
What happens when you call
- 01
Call our team
Tell us what needs attention and where it is happening. We listen first so we understand what matters to you.
- 02
We understand the work
We ask focused questions about the issue, equipment, access and any immediate safety concerns.
- 03
We explain your options
We discuss the work, expected scope, any assessment required, availability and the factors that affect cost.
- 04
We confirm the plan
We agree on the next step, timing and necessary authorizations before beginning the service.
- 05
Our team performs the service
We carry out the approved work, respect your property and communicate if anything changes.
- 06
We review the result
We discuss what was completed, explain the outcome and answer questions about care or follow up.
BEFORE YOU CALL
Help us understand what you need
For residential service
Tell us the affected space, the problem you are seeing and whether there is water, electrical risk or an access issue.
For commercial work
Share the property address, authorized onsite contact, site access details and how the issue affects your business.
For fleet assistance
Have the vehicle unit number, location, driver contact and service concern ready.
For urgent service
Explain what is happening now and any immediate safety concern. For an active threat to life, contact emergency responders first.
For property recovery
Describe the damage, the affected areas and whether it is safe to access the property.
HONEST SERVICE STARTS HERE
Read common questions Your call matters to us.
We are a licensed, bonded, and insured service company. We perform our work directly and keep you informed. Our promise is clear communication and dependable service you can understand.