Straight answers. No guessing.

Every quoted service price includes the first 25 miles from our Birmingham headquarters. Beyond 25 miles, additional travel is $2 for every mile over 25. For example, at 35 miles, the mileage charge beyond the included distance is $20. We explain the travel charge before you approve service.

Call our team directly at (205) 734-2982. Tell us the location, what happened and the type of help you need. We listen, identify the work, discuss availability and next steps, and confirm the plan with you.

Start with the service address or vehicle location, a description of the issue and an authorized contact. If there is a safety concern, tell us immediately. For vehicles, the make and model help us understand the service.

Yes. Lock & Road Pro-Services LLC is a direct service company. Our own team performs the approved work and communicates with you throughout the job.

Yes. We explain the issue, recommended work, expected steps and the factors that affect the cost and schedule. If conditions change, we communicate and discuss any change to the agreed scope.

We explain the work and the factors that determine pricing, including parts, labor, travel and the actual service conditions. We discuss the applicable estimate and approval process before beginning approved work.

We provide roadside assistance within a 100-mile radius centered on Birmingham, Alabama. The map shows straight-line radius, not driving distance. We confirm the exact location and service availability when you call.

Yes, we provide appropriate vehicle lockout assistance for authorized drivers and owners. Tell us the type of vehicle, where it is located and whether there is an immediate safety issue.

Yes. We provide suitable roadside tire and wheel assistance and battery jump starts. Share your vehicle details, road conditions and the issue so we can explain the service.

No. Our public roadside services do not include automotive key cutting, key replacement, vehicle key programming or key fob programming and replacement.

We provide service involving residential doors, locks, garage access, heating and cooling, plumbing fixtures, exterior maintenance and property recovery. Explore the individual service pages for details.

Yes. We work on suitable door alignment, lock and deadbolt issues, latches, hinges and related hardware. We verify that the person requesting access is authorized.

Yes. We work on heating, air conditioning and air handling concerns. Tell us the equipment and symptoms, including whether the issue affects heating, cooling or airflow.

We provide access hardware work, repairs, maintenance, eligible plumbing and HVAC services, and property service for commercial locations. We work directly with your authorized facility contact.

Yes. We can discuss the properties, priorities and site access requirements so the work is organized clearly and each location has the appropriate plan.

Yes. Our roadside team assists eligible fleet vehicles with appropriate lockouts, tire concerns, battery issues and fuel-related roadside needs within the designated roadside area.

We are based in Birmingham, Alabama.

We serve the Northeastern and Southeastern United States for residential and commercial services. Call us with your city and project details so we can confirm the job and timing.

Yes. Visit our Coverage page to drag and zoom the globe, view the Birmingham roadside radius and explore our Northeast and Southeast property service regions.

Yes. We are licensed, bonded, and insured.

It means we explain what we find, what work is involved, what affects your decision and any changes before we proceed. We take honest communication seriously from the first call through completion.

We confirm access and authorization, consider work area safety, protect private information and respect your property. You can reach our team directly by phone.

We review the result and answer your questions. We believe accountability includes communicating clearly about what we completed and how to care for the work.